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Privacy Policy

This page explains the general principles Petnaama uses when collecting, using, and protecting information connected to the website and product.

Updated May 2026

Information We Collect

Petnaama may collect information you provide directly, such as your name, email address, contact details, and any information you submit when joining a waitlist, contacting support, or creating an account.

The product may also process pet profile information, care history, reminders, and usage information needed to operate core product features.

How We Use Information

We use information to provide and improve the product, communicate about access and updates, maintain product security, respond to support requests, and understand how the service is being used.

We do not present AI outputs as a substitute for licensed veterinary care, and product data is used to support organization, guidance, and feature delivery.

Sharing and Retention

Petnaama may share information with service providers that help operate hosting, analytics, customer support, communications, or infrastructure. Information may also be disclosed when required by law or to protect users, the platform, or the public.

We keep information only as long as needed for product operations, legal compliance, account maintenance, or legitimate business needs.

Your Choices

You can request updates to account information, ask questions about data handling, or request account deletion through official support channels when those workflows are available.

If you have privacy questions, contact Petnaama before using the service for sensitive or urgent care situations.